What is Credentials Verification Organization?

What is Credentials Verification Organization?

Credentials verification organizations, or CVOs, gather and verify necessary information about practitioner's education, background, experience, training, skills, and competence, just like a traditional medical office in a hospital would. Nowadays, there are over 100 CVOs in the US, and the vast majority of them are certified or accredited by the National Committee for Quality Assurance, or NCQA, or Utilization Review Accreditation Commission, or URAC.

Some of the first CVOs were just agreements between the groups of hospitals in a local community to jointly share available information about applicants. One medical staff office was required to confirm training, education, and residency, gathering references, verify certificates and licenses, etc., and then send information for use in other hospitals. Later on, with the advent of the databank, it was decided to make multiple inquiries for the same doctor acting as an agent for many hospitals. As time passed by, both non-profit and for-profit organization also entered the business.

Don't confuse CVO with other organizations that just gather, store, and disseminate professional information given by practitioners. There are common applications that can't be used for the process of verifying all information and those organizations can't collect additional information needed for the credentialing process and executive committees. Simply put, CVOs acts as an agent of providers to verify, collect, store and disseminate information about the professional history of the practitioner. Licensing and accrediting organizations don't require CVOs to be certified or licensed, just like hospitals don't require to be accredited. CVO seeks out accreditation to assist in marketing activities and distinct one practitioner from another.

A hospital may assign any organization as an agent for gathering and verifying practitioner's information, provided that the hospital has decided that this information can be collected and verified so that it meets all requirements of a hospital and various accreditation agencies and licensing organizations.

When an organization is certified by URAC or accredited by NCQA, the hospital may accept this accreditation without any evaluations or investigations. If the organization isn't certified or accredited, the hospital has to conduct an evaluation and investigation of the structure, outcome, and documents of the organization. It can be done either in an internal memorandum or in contact.
URAC and NCQA are the only organizations that are allowed to certify or accredit CVOs. None of the organizations that accredit hospitals (such as DNV, TCJ, and HFAP) can approve or accredit CVOs.

For those hospitals who really want to perform their due diligence, there are some questions that will help start the process. For instance, does the organization have a physical location? Does it maintain liability insurance? Or Does it have articles of incorporation? If you're satisfied with the answers, you won't have licensure and accreditation problems that usually appear from complete reliance on data provided by the CVO. If you have established a CVO as a part of the hospital system, it will be considered as a parent organization and its findings can be relieved upon just like it happens with a traditional medical office.

Premier Credentialing Solutions, LLC has the best credentialing and licensing solutions for you and your business; We proudly offer Provider Enrollment & Physician Credentialing, Medicare – Provider Enrollment & Revalidation, Medical Licensure Services, and Full-Service Credentialing For Billers / Billing Companies. Call (800) 455-4773 for a free, no-obligation consultation.

©  Premier Credentialing Solutions, LLC.  An Illinois-Registered LLC.  2017.  All Rights Reserved.